We want you to love your purchase, but if you're not completely satisfied, we’re here to help.
Eligibility for Returns:
We accept returns of merchandise within 30 days of the purchase date.
Items on sale are "Final Sale" and they are not eligible for return or exchange.
- Conditions:
All returns or exchanges must be accompanied by the original sales receipt or must be referenced back to the original transaction. - Refunds will be issued to the original method of payment within 30 days after receiving the merchandise.
- Shipping and handling charges are non-refundable.
- To process your return correctly, contact us by email to receive your Return Authorization Number. You can purchase the return label here.
- Do not send packages C.O.D. – we do not accept returns shipped with C.O.D.
Exchanges:
If you are exchanging the same item for a different size or color, no additional shipping fees will apply.
If you want to exchange for a different item, shipping charges will apply.
For more information, feel free to contact us at sales@zenarawoman.com or call us at 720-248-3710.
